Privacy Policy
Last updated: October 2026. This is a template and should be reviewed against UK GDPR requirements before publishing.
Who we are
UK Luxury Rides provides chauffeur services in London and across the United Kingdom. We are the data controller for personal information you share with us.
Information we collect
When you request a quote or make a booking we collect your name, contact details, journey details (such as pick-up and drop-off addresses, dates, times and flight numbers) and any special requirements you tell us about. Our website may also collect basic technical information such as IP address and browser type.
How we use your information
We use your information to provide quotes, manage and carry out bookings, communicate with you about your journey, process payments, meet our legal and licensing obligations and improve our service. We will only send marketing messages if you have agreed to receive them.
Sharing your information
We share only what is necessary with the chauffeur assigned to your journey and with trusted service providers such as payment processors and IT suppliers. We never sell your personal data.
How long we keep it
We keep booking records for as long as required for accounting, insurance and licensing purposes, and then delete or anonymise them.
Your rights
Under UK data protection law you have the right to access, correct or delete your personal data, to object to or restrict its use and to complain to the Information Commissioner’s Office (ico.org.uk). To exercise your rights, email info@ukluxuryrides.co.uk.
Cookies
Our website uses essential cookies to function and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.